Thanks to the list archives and the wiki I was able to display my
customfield in the “At a glance” summary page. I’m using RT 3.2.2.
My next desire is to show the requestor email address in the same
MyTickets and MyRequests summary page. No luck with google and some wiki
browsing on this one.
I understand the “Form =>” line now in MyTickets but I can’t quite
figure out the process for getting at the “requestor email address” for
each of the tickets so I can insert it into the display table.
Any pointers, tips or howto’s appreciated!