i have configure RT.3.2.1 in mandrake10.x linux
working fine
now i want to work with CC option
(in my network i got mail sever (postfix+ldap+courierImap))
how can i redirect RT to postfix server using CC option
venu
Hi
I cannot open tickets which are in “HIGHEST PRIORITY TICKETS I OWN”
Please help me to fix this problem.
Thx
Raghu
Raghu,
What privileges have you set for groups/roles at the global level and
queue level (for the queue where your tickets reside)? Do you grant
privileges to users or for groups and then put users in groups (way less
maintenance)?
Kenn
LBNL
Raghavendra.s wrote: