Hello.
i need to notify my system domain members about Due daily, weekly and
monthly maintenance activities by creating scheduled (daily, weekly and
monthly) automatic tickets for each User group. Please guide me that how can
create schedules in RT for automatic ticket creation and also assigning them
to their respected owners automatically at the time of creation.
R i Z.
View this message in context: http://old.nabble.com/Please-Help-to-Create-Scheduled-Auto-Tickets-for-Specific-Groups.-tp27575688p27575688.html
Hmm, sounds like a job for a simple cron ? and a tiny scrip inside RT
assigning user to ticket2010/2/13 softouch razzipk@hotmail.com
Hello.
i need to notify my system domain members about Due daily, weekly and
monthly maintenance activities by creating scheduled (daily, weekly and
monthly) automatic tickets for each User group. Please guide me that how
can
create schedules in RT for automatic ticket creation and also assigning
them
to their respected owners automatically at the time of creation.
R i Z.
–
View this message in context:
http://old.nabble.com/Please-Help-to-Create-Scheduled-Auto-Tickets-for-Specific-Groups.-tp27575688p27575688.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.
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