- I need to change the look & feel of the Queue owners page, where messages are seen & replied, Please tell me which file do I need to edit & I guess I will need to re-complie it so how shoul dI do that.
in your source tree, edit the files lib/rt/ui/web/manipulate.pm,
lib/rt/ui/web/forms.pm and lib/rt/ui/web/support.pm.
2.I do not want Email Headers & Mime info "(in case of HTML format)emails to be displayed in the queue owners screen.
How to remove it.
in your source tree you edit the file lib/rt/ui/web/manipulate.pm. change
"all" in the line
to whatever header field you want to see on the screen. it’s probably
around line 779.
all this applies to the web interface and version 1.0.3 of rt!
after editing go to your source root directory and type “make upgrade”.
Frank Thommen, IT Support Group, D-INFK, ETH Zuerich
E-Mail: email@example.com; Tel: +41-1-63 36092 (Mo-Do)