Placing custom fields where I want them

RT Users
1

I’m using 3.8.10. I need to develop a couple of forms with a large
number of custom fields.

It looks like the custom fields are placed on the ticket in the order
they are created.

Is there some way to specify the location/order of the fields? Also, is
there some way to change the size of the text fields?

My daughter is racing a triathlon to raise money for her swim club. Want to help?

http://akari.seiner.com

2

Is there some way to specify the location/order of the fields? Also, is
there some way to change the size of the text fields?

CF ordering can be changed per-queue in the queue admin interface.

You should be able to change the size of the text fields with some
pretty basic CSS.

Thomas

3

I’m using 3.8.10. I need to develop a couple of forms with a large
number of custom fields.

It looks like the custom fields are placed on the ticket in the
order they are created.

Is there some way to specify the location/order of the fields?
Also, is there some way to change the size of the text fields?

Configuration → Queues → queue name → Ticket Custom Fields affects
ordering, but for better text field sizes, you need to tweak code.

-kevin