Phone number again

RT Users
1

Hi folks,

I was hunting a solution for the $subj. in the last couple of hours with
not much success. I need a very simple additional functionality. I’m
wondering if anybody hacked the phone number handling into the RT2. I
think about only to store the phone numbers and displaying them on the
ticket display page. That’s all.

tia and bye.,Sanya

2

Sandor Feher wrote:

I’m wondering if anybody hacked the phone number handling into the
RT2. I think about only to store the phone numbers and displaying them
on the ticket display page. That’s all.

I haven’t got round to it yet, but it’s on my todo list. Comments about
the requestor are already displayed, so it should take very little
hacking to put the phone number in there as well. The file you want is:

WebRT/html/Ticket/Elements/ShowRequestor

Smylers
GBdirect