Hi all. I have a queue called Sales with the following group rights:
Everyone:
CreateTicket
ReplyToTicket
SeeQueue
Sales:
ModifyTicket
OwnTicket
ReplyToTicket
ShowOutgoingEmail
ShowTicket
ShowTicketComments
StealTicket
TakeTicket
Watch
WatchAsAdminCc
However, users in the Sales and Everyone groups still can’t see the
queue. What am I missing?
David Smithson
Now, I don’t really need Everyone to have the See Queue right, so if I
assign that right to Sales, all users in the Sales group can see the
queue. I guess I’m curious as to why the Everyone rights aren’t
inherited here by users who are members of the Everyone group in this
case.-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of David
Smithson
Sent: Tuesday, August 01, 2006 2:38 PM
To: RT-List Users
Subject: [rt-users] Permissions Problem
Hi all. I have a queue called Sales with the following group rights:
Everyone:
CreateTicket
ReplyToTicket
SeeQueue
Sales:
ModifyTicket
OwnTicket
ReplyToTicket
ShowOutgoingEmail
ShowTicket
ShowTicketComments
StealTicket
TakeTicket
Watch
WatchAsAdminCc
However, users in the Sales and Everyone groups still can’t see the
queue. What am I missing?
David Smithson
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