Permission problem users can see others tickets

RT Users
1

Hello

We have a problem, non-privileged users (final users) can see any

ticket simply modifying the URL (replacing the ticket number).

How can we avoid this?

Thanks

Pablo Povarchik de Carrasquedo

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2

You’ce likely granted the “See Ticket” privilege to a system or ticket role. Check your rights assignments in those areas.

Michael Eraña, CISSP
CTO
PC Network, Inc.
eranam@lanusa.com

|=> -----Original Message-----
|=> From: rt-users-bounces@lists.bestpractical.com
|=> [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf
|=> Of Pablo Povarchik - FuturaHost.Com
|=> Sent: Tuesday, April 18, 2006 5:41 AM
|=> To: rt-users@lists.bestpractical.com
|=> Subject: [rt-users] permission problem users can see others tickets
|=>
|=>
|=> Hello
|=>
|=> We have a problem, non-privileged users (final users)
|=> can see any ticket simply modifying the URL (replacing the
|=> ticket number).
|=>
|=> How can we avoid this?
|=>
|=> Thanks

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