I get the error Permission Denied while Launching an Investigation/Countermeasures for an Incident on RTIR v 5.0.1. Below is the exact error:
The file Permission is in conjunction with the rest of the files:
> ls -l /opt/rt5/share/html/Elements/Error -rw-r--r--. 1 apache apache 2808 Nov 18 08:50 /opt/rt5/share/html/Elements/Error
The particular Line, 78 throwing the error has below content:
$RT::Logger->error( $error );
Not really sure the logger is logging to what file, any help would wighly be appreciated.