Permission Denied for root

Our company has been testing RT for a few months… Yeah, were slow…
Anyway, suddenly the root user does not have permission to do anything…
like update a users comments, etc.

I’m sure someone did something that they shouldn’t have, but I do not have
any idea where to begin.

Can someone please drop a brutha a clue?

Thanks,

//.ike

Mike Carroll
Systems Administrator
Permeo Technologies Inc.

6535 North State Hwy 161
Irving, TX 75039

214-262-4620

I feel I should clarify that this is RT’s root user. The system root is
working as it should…

Mike-----Original Message-----
From: rt-users-admin@lists.fsck.com [mailto:rt-users-admin@lists.fsck.com]
On Behalf Of Mike Carroll
Sent: Tuesday, May 06, 2003 11:14 AM
To: rt-users@lists.fsck.com
Subject: [rt-users] Permission Denied for root

Our company has been testing RT for a few months… Yeah, were slow…
Anyway, suddenly the root user does not have permission to do anything…
like update a users comments, etc.

I’m sure someone did something that they shouldn’t have, but I do not have
any idea where to begin.

Can someone please drop a brutha a clue?

Thanks,

//.ike

Mike Carroll
Systems Administrator
Permeo Technologies Inc.

6535 North State Hwy 161
Irving, TX 75039

214-262-4620

Mike Carroll wrote:

Anyway, suddenly the root user does not have permission to do anything…
like update a users comments, etc.

Someone unclicked his “SuperUser” right
(Configuration->Global->User Rights).

Hopefully you have another SuperUser. If not,
you’ll need to resort to database dickery.
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