I am writing a series of PERL script to help out our support people and I am
wondering if it is possible to search the body of a request for a given
string, and if so how, I am afraid I am not very familiar with mysql and
have been unable to find the information
I had even read through that a week ago my first time around and now had
forgotten about it.
Valerio Romano
grasshopper
Hey.
Ive setup RT to the best of my knowledge correctly, yet I am having
trouble
creating tickets from users outside the members list.
When I send in a request, I get:
There has been an error:
There has been an error with your request:
You don’t have permission to create requests in this queue. Either
you’re
not a queue member or non-members aren’t allowed to create requests in
this
queue.
I have triple checked, and then triple checked again that the tickbox in
the queue admin window says:Allow non-members to create requests
– IT IS TICKED !!
In RT 1.0, you’ll need to run grep or glimpse over rt/transactions////
as the RT user.On Tue, Nov 14, 2000 at 06:15:59PM -0000, eOin wrote:
Hey all
I am writing a series of PERL script to help out our support people and I am
wondering if it is possible to search the body of a request for a given
string, and if so how, I am afraid I am not very familiar with mysql and
have been unable to find the information
I had even read through that a week ago my first time around and now had
forgotten about it.
Valerio Romano
grasshopper
On Wed, 8 Nov 2000, Adam Maurice wrote:
Hey.
Ive setup RT to the best of my knowledge correctly, yet I am having
trouble
creating tickets from users outside the members list.
When I send in a request, I get:
There has been an error:
There has been an error with your request:
You don’t have permission to create requests in this queue. Either
you’re
not a queue member or non-members aren’t allowed to create requests in
this
queue.
I have triple checked, and then triple checked again that the tickbox in
the queue admin window says:Allow non-members to create requests
– IT IS TICKED !!
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