Perl install problems

RT Users
1

I’m having some issues getting rt installed on my box. I’m using apache
2.0.51 on fedora core1 with Mod Perl 2

I followed the Fedora core 1 install guide which I feel is lacking
something.

If I follow the guide to the letter then I get

[Thu Jul 14 09:31:57 2005] [error] failed to resolve handler `RT::Mason’
[Thu Jul 14 09:31:57 2005] [error] [client 66.62.165.53] Can’t locate
RT/Mason.pm in @INC (@INC contains:
/usr/lib/perl5/5.8.3/i386-linux-thread-multi /usr/lib/perl5/5.8.3
/usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2
/usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0
/usr/lib/perl5/site_perl
/usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2
/usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0
/usr/lib/perl5/vendor_perl . /etc/httpd/ /etc/httpd/lib/perl) at (eval 8)
line 3.\n

While this doesn’t stop apache from operating it doesn’t let RT run either.I
figured this came from the lack of

PerlRequire /usr/local/rt3/bin/webmux.pl

In the conf.d/rt.conf

So I added that line, then I would get:

[Thu Jul 14 09:02:30 2005] [error] Can’t locate Apache.pm in @INC (@INC
contains: /usr/lib/perl5/5.8.3/i386-linux-thread-multi /usr/lib/perl5/5.8.3
/usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2
/usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0
/usr/lib/perl5/site_perl
/usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2
/usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0
/usr/lib/perl5/vendor_perl . /etc/httpd/ /etc/httpd/lib/perl) at
/usr/lib/perl5/5.8.3/CGI.pm line 190.\nCompilation failed in require at
/usr/local/rt3/bin/webmux.pl line 56.\nBEGIN failed–compilation aborted at
/usr/local/rt3/bin/webmux.pl line 56.\nCompilation failed in require at
(eval 1) line 1.\n
[Thu Jul 14 09:02:30 2005] [error] Can’t load Perl file:
/usr/local/rt3/bin/webmux.pl for server rt.garnetweb.com:80, exiting…\n

I’m really lost as to which way to proceed on this one. I installed your
system about 2 years ago, and was pretty happy with it, and would like to
get it running again.

Here is my conf.d/rt.conf commented out lines just represent attempts to
try different things. Thanks.

ServerName rt.host.com:80 ServerAdmin "email@com.com" DocumentRoot /usr/local/rt3/share/html 
    <IfModule mod_ssl.c>
            SSLEngine off
    </IfModule>
       # these four lines apply to Apache2+mod_perl2 only: {{{
    PerlSetVar MasonArgsMethod CGI
    PerlModule Apache2 Apache::compat
    RewriteEngine On
    RewriteRule ^(.*)/$ $1/index.html
    # }}}

    PerlModule Apache::DBI
    #PerlRequire /usr/local/rt3/bin/webmux.pl
    <Location />
            SetHandler perl-script
            PerlHandler ModPerl::Registry
            Options ExecCGI
            #PerlHandler RT::Mason
    </Location>
    <Directory /usr/local/rt3/share/html>
            Options -Includes +ExecCGI
    </Directory>
2

I’m having some issues getting rt installed on my box. I’m using apache
2.0.51 on fedora core1 with Mod Perl 2

I followed the Fedora core 1 install guide which I feel is lacking
something.

If I follow the guide to the letter then I get

[Thu Jul 14 09:31:57 2005] [error] failed to resolve handler `RT::Mason’
[Thu Jul 14 09:31:57 2005] [error] [client 66.62.165.53] Can’t locate
RT/Mason.pm in @INC (@INC contains:
/usr/lib/perl5/5.8.3/i386-linux-thread-multi /usr/lib/perl5/5.8.3
/usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2
/usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0
/usr/lib/perl5/site_perl
/usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2
/usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0
/usr/lib/perl5/vendor_perl . /etc/httpd/ /etc/httpd/lib/perl) at (eval 8)
line 3.\n

While this doesn’t stop apache from operating it doesn’t let RT run either.I
figured this came from the lack of

PerlRequire /usr/local/rt3/bin/webmux.pl

In the conf.d/rt.conf

So I added that line, then I would get:

[Thu Jul 14 09:02:30 2005] [error] Can’t locate Apache.pm in @INC (@INC
contains: /usr/lib/perl5/5.8.3/i386-linux-thread-multi /usr/lib/perl5/5.8.3
/usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2
/usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0
/usr/lib/perl5/site_perl
/usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2
/usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0
/usr/lib/perl5/vendor_perl . /etc/httpd/ /etc/httpd/lib/perl) at
/usr/lib/perl5/5.8.3/CGI.pm line 190.\nCompilation failed in require at
/usr/local/rt3/bin/webmux.pl line 56.\nBEGIN failed–compilation aborted at
/usr/local/rt3/bin/webmux.pl line 56.\nCompilation failed in require at
(eval 1) line 1.\n
[Thu Jul 14 09:02:30 2005] [error] Can’t load Perl file:
/usr/local/rt3/bin/webmux.pl for server rt.garnetweb.com:80, exiting…\n

I’m really lost as to which way to proceed on this one. I installed your
system about 2 years ago, and was pretty happy with it, and would like to
get it running again.

Here is my conf.d/rt.conf commented out lines just represent attempts to
try different things. Thanks.

ServerName rt.host.com:80 ServerAdmin "email@com.com" DocumentRoot /usr/local/rt3/share/html 
    <IfModule mod_ssl.c>
            SSLEngine off
    </IfModule>
       # these four lines apply to Apache2+mod_perl2 only: {{{
    PerlSetVar MasonArgsMethod CGI
    PerlModule Apache2 Apache::compat
    RewriteEngine On
    RewriteRule ^(.*)/$ $1/index.html
    # }}}

    PerlModule Apache::DBI
    #PerlRequire /usr/local/rt3/bin/webmux.pl
    <Location />
            SetHandler perl-script
            PerlHandler ModPerl::Registry
            Options ExecCGI
            #PerlHandler RT::Mason
    </Location>
    <Directory /usr/local/rt3/share/html>
            Options -Includes +ExecCGI
    </Directory>

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

3

Miles Scruggs wrote:

I’m having some issues getting rt installed on my box. I’m using apache
2.0.51 on fedora core1 with Mod Perl 2

With mod_perl2, you can’t rely on the standard ‘make fixdeps’ after
running configure. Re-run configure with the appropriate options, the
from the prompt run ‘perl sbin/rt-test-dependencies --with-mysql
–with-modperl2 --install’

I followed the Fedora core 1 install guide which I feel is lacking
something.

If I follow the guide to the letter then I get

[Thu Jul 14 09:31:57 2005] [error] failed to resolve handler `RT::Mason’
[Thu Jul 14 09:31:57 2005] [error] [client 66.62.165.53] Can’t locate
RT/Mason.pm in @INC (@INC contains:
/usr/lib/perl5/5.8.3/i386-linux-thread-multi /usr/lib/perl5/5.8.3
/usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2
/usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0
/usr/lib/perl5/site_perl
/usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2
/usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0
/usr/lib/perl5/vendor_perl . /etc/httpd/ /etc/httpd/lib/perl) at (eval 8)
line 3.\n

While this doesn’t stop apache from operating it doesn’t let RT run either.I
figured this came from the lack of

PerlRequire /usr/local/rt3/bin/webmux.pl

In the conf.d/rt.conf

So I added that line, then I would get:

[Thu Jul 14 09:02:30 2005] [error] Can’t locate Apache.pm in @INC (@INC
contains: /usr/lib/perl5/5.8.3/i386-linux-thread-multi /usr/lib/perl5/5.8.3
/usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2
/usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0
/usr/lib/perl5/site_perl
/usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2
/usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0
/usr/lib/perl5/vendor_perl . /etc/httpd/ /etc/httpd/lib/perl) at
/usr/lib/perl5/5.8.3/CGI.pm line 190.\nCompilation failed in require at
/usr/local/rt3/bin/webmux.pl line 56.\nBEGIN failed–compilation aborted at
/usr/local/rt3/bin/webmux.pl line 56.\nCompilation failed in require at
(eval 1) line 1.\n
[Thu Jul 14 09:02:30 2005] [error] Can’t load Perl file:
/usr/local/rt3/bin/webmux.pl for server rt.garnetweb.com:80, exiting…\n

I’m really lost as to which way to proceed on this one. I installed your
system about 2 years ago, and was pretty happy with it, and would like to
get it running again.

Here is my conf.d/rt.conf commented out lines just represent attempts to
try different things. Thanks.

ServerName rt.host.com:80 ServerAdmin "email@com.com" DocumentRoot /usr/local/rt3/share/html 
   <IfModule mod_ssl.c>
           SSLEngine off
   </IfModule>
      # these four lines apply to Apache2+mod_perl2 only: {{{
   PerlSetVar MasonArgsMethod CGI
   PerlModule Apache2 Apache::compat
   RewriteEngine On
   RewriteRule ^(.*)/$ $1/index.html
   # }}}

   PerlModule Apache::DBI
   #PerlRequire /usr/local/rt3/bin/webmux.pl
   <Location />
           SetHandler perl-script
           PerlHandler ModPerl::Registry
           Options ExecCGI
           #PerlHandler RT::Mason
   </Location>
   <Directory /usr/local/rt3/share/html>
           Options -Includes +ExecCGI
   </Directory>

The rt-users Archives

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

The rt-users Archives

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati

4

I’m having some issues getting rt installed on my box. I’m using apache
2.0.51 on fedora core1 with Mod Perl 2

With mod_perl2, you can’t rely on the standard ‘make fixdeps’ after
running configure. Re-run configure with the appropriate options, the
from the prompt run ‘perl sbin/rt-test-dependencies --with-mysql
–with-modperl2 --install’

That is what the docs say so that is what I did. There were no errors at
all from this. Here are the results:

[root@suburban rt3]# perl sbin/rt-test-dependencies --with-mysql
–with-modperl2 --install
NOTE: mod_perl 2.0 isn’t quite ready for prime_time just yet;
Best Practical Solutions strongly recommends that sites use
Apache 1.3 or FastCGI. If you MUST use mod_perl 2.0 (or 1.99),
please read the mailing list archives before asking for help.
perl:
5.8.3users:
rt group (rt)…found
bin owner (root)…found
libs owner (root)…found
libs group (bin)…found
web owner (apache)…found
web group (apache)…found
MASON dependencies:
CLI dependencies:
DEV dependencies:
MODPERL2 dependencies:
MYSQL dependencies:
MAILGATE dependencies:
CORE dependencies:

5

I would really appreciate it if someone could help me out, I have dug
through the docs, and haven’t received much help from this list

Please someone help me, I really would like to use this system but I need to
get it working first.

I’m having some issues getting rt installed on my box. I’m using apache
2.0.51 on fedora core1 with Mod Perl 2

With mod_perl2, you can’t rely on the standard ‘make fixdeps’ after
running configure. Re-run configure with the appropriate options, the
from the prompt run ‘perl sbin/rt-test-dependencies --with-mysql
–with-modperl2 --install’

I did this. And everything checks out.

6

Quoting Miles Scruggs rt@garnetweb.com:

I would really appreciate it if someone could help me out, I have dug
through the docs, and haven’t received much help from this list

Please someone help me, I really would like to use this system but I need to
get it working first.

…snip…

Here is my conf.d/rt.conf commented out lines just represent attempts to
try different things. Thanks.

ServerName rt.host.com:80 ServerAdmin "email@com.com" DocumentRoot /usr/local/rt3/share/html 
   <IfModule mod_ssl.c>
           SSLEngine off
   </IfModule>

I don’t use this in my setup. ^^

      # these four lines apply to Apache2+mod_perl2 only: {{{
   PerlSetVar MasonArgsMethod CGI

I do not use this line at all in mine. ^^

   PerlModule Apache2 Apache::compat
   RewriteEngine On
   RewriteRule ^(.*)/$ $1/index.html
   # }}}

   PerlModule Apache::DBI
   #PerlRequire /usr/local/rt3/bin/webmux.pl

You definitely need this line. ^^
I also put the RewriteRule here.

   <Location />
           SetHandler perl-script

Keep this. ^^

           PerlHandler ModPerl::Registry
           Options ExecCGI

I don’t use the 2 lines above this. ^^

           #PerlHandler RT::Mason

But you definitely need this. ^^

   </Location>
   <Directory /usr/local/rt3/share/html>
           Options -Includes +ExecCGI
   </Directory>

I don’t use this part… ^^