Dear All,
Do you know why in the report.html or text or tsv it always shows 0 no
matter what I choose ? I have changed the renamed a field I would like to
search as Constituency. Please kindly advise.
BR,
Glenn
some more information from debug log rt4.log
[debug]: RT::Date used Time::ParseDate to make ‘2014-06-03 15:13:01’
1401801181 (/usr/local/rt/sbin/…/lib/RT/Date.pm:222)
[Tue Jun 3 15:17:44 2014] [warning]: Couldn’t load custom field by
‘Constituency’ identifier (/usr/local/rt/sbin/…/lib/RT/Record.pm:1956)On 3 June 2014 15:21, Glenn Camilleri glenncam@gmail.com wrote:
Dear All,
Do you know why in the report.html or text or tsv it always shows 0 no
matter what I choose ? I have changed the renamed a field I would like to
search as Constituency. Please kindly advise.BR,
Glenn
Best Regards,
Glenn Camilleri
I mean the other issue which I had where the reports always shows 0 after
enabling consituency
My guess is you’re picking your date window wrong, or you don’t have any
IRs linked to Incidents.
-kevin