We’re at rt v2.0.9. We have about 4000 tickets in our system.
Since this release, have there been any performance improvements when
getting tickets? Tickets that have say 10 - 20 transactions or comments
take a long time to retrieve on our system, and I noticed there are many
queries for each comment/transaction.
Anyone know if this has been optimized in any of the later versions of rt?
Also - anyone have any tips on optimizing the DB?
We vacuum it nightly, and it does seem all the fields he queries on are
We’re using postgresql - is this operation significantly faster with mysql?
Nicolae P. Costescu, Ph.D. / Senior Developer
46040 Center Oak Plaza, Suite 160 / Sterling, Va 20166
Tel: 571-434-1472 / Fax: 571-434-1478