Performance and response time in RT


We think RT’s response time is very low. It take about 6-7 seconds to
load a new page every time. I was wondering if anybody has the same
response time; better or worse. I have tried to do some research on how
to better the performance and has done a few changes, but with no luck.

Is there an idea to use indexing in the mysql database? Or isn’t the
database a problem at all?

If anyone has an idea of what we can do, so please give us a hint.

Here are our settings:

Machine: 2 CPU with 1 GHz and 1 GB RAM


Apache 2.0

Fastcgi 2.4.2

Mysql 4


LoadModule fastcgi_module modules/

AddHandler fastcgi-script fcgi

FastCgiServer /opt/rt3/bin/mason_handler.fcgi


    ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/ 

    ServerName blabla

    DocumentRoot /opt/rt3/share/html

    AddDefaultCharset UTF-8

hack to fix graphics with fastcgi


    DocumentRoot /opt/rt3/share/html/NoAuth/images

PerlSetVar MasonCodeCacheMaxSize 20000000

PerlSetVar MasonStaticSource 1

If you find something strange in my httpd.conf file please tell me :slight_smile:

Hilde Therese