Hello!
Can some body provide information what will be done if
I’il try to move ticked from queue there are custom filed exist to
another queue, there are no this one custom filed?
(rt 3.6.0rc3)
Hello!
Can some body provide information what will be done if
I’il try to move ticked from queue there are custom filed exist to
another queue, there are no this one custom filed?
Nothing. The custom field will not be displayed because it is not
defined in the new queue. However, custom field values are stored by
value, not by reference, so if you move the ticket back to the original
queue the custom fields will remain intact.
HTH
Joshua Colson jcolson@voidgate.org