Pending other collection?

RT Users
1

I have one question about the ticket.

Assunto
Prioridade
Fila
Estado
188 http://172.16.8.31/Ticket/Display.html?id=188
(No subject) http://172.16.8.31/Ticket/Display.html?id=188
0
ATSBR\Helpdesk
(pending other Collection)

What is this (pending other collection)???

Best regards,

Rodrigo

2

Rodrigo Blanco wrote:

I have one question about the ticket.

What is this (pending other collection)???

It means this ticket depends on another being completed first.

3

What is this (pending other collection)???

Means that there is set in “Links” any value at “Depends on” field.

regards

Josef Hajas