Peg the dashboards to system menu (on the left) or top menu?

RT Users
1

We would love to be able to quickly go back to our dashboards from
within a ticket but when you go into a an individual ticket the list of
dashboards go away from the top menu. Is there a quick modification to
allow us to keep the list of dashboards on the left menu or the top menu?

Thanks,

Peter Boguszewski
Library Systems Administrator
UW Madison - Library Technology Group
pboguszewski@library.wisc.edu
608.262.4768

2

We would love to be able to quickly go back to our dashboards from
within a ticket but when you go into a an individual ticket the list of
dashboards go away from the top menu. Is there a quick modification to
allow us to keep the list of dashboards on the left menu or the top menu?

In RT 4, we’ve added dashboards to the main nav menu in the new
“aileron” theme so you can access dashboards from any page in RT.

In 3.x, your best bet is probably to write a callback in
/Elements/Tabs/Defaults to add dashboards to toptabs. There’s no config
option or anything, you’ll have to get your hands into Perl.

Shawn