I am using mozilla fox browser. I could paste a screenshot directly in message body of a ticket while replying and commenting a ticket in RT 4.0 version. I upgraded it to RT 4.4.4 but I cannot paste the image directly to the message body of a ticket. It is showing another window to paste due to browser security warning , but when I am pasting it is not being reflected in the message body. Please find attached screenshot for reference. Please let me know if anyone has the fix.
I have set the Set($MaxInlineBody, 12000); in RT_SiteCOnfig.pm(Because this configuration is working in RT 4.0 version. ). But it is not working in RT 4.4.