Passing Today's date to a custom field through Template

RT Users
1

Hello,

I’m trying to populate a custom field with today’s date using a

template. Currently, I have:

Start Date: { $Ticket->CreatedAsString }

But that’s not working. Do you know what could be wrong?

Here’s my whole Template:

===Create-Ticket: power

Subject: Auto Created::{$Tickets{‘TOP’}->Subject}

Parents: TOP

Queue: CESA Ticketing System

Donor(s) Name(s): {$Tickets{‘TOP’}->FirstCustomFieldValue('Donor(s)

Name(s)')}

Donor(s) James Entity ID:

{$Tickets{‘TOP’}->FirstCustomFieldValue(‘Donor(s) James Entity ID’)}

Funding Type: {$Tickets{‘TOP’}->FirstCustomFieldValue(‘Funding Type’)}

Content: This was created automatically as part of the Gift Processing

System.

ENDOFCONTENT

Thank you for your help in this!

Best,

Daniel…

2

Start Date: { $Ticket->CreatedAsString }

this syntax should work (not tested):

Starts: { $Ticket->ISO }

look here for available fields:

http://www.bestpractical.com/rt/docs/4.0/RT/Action/CreateTickets.html#Acceptable-Fields