Hello, RT users and developers.
In the XXI century we use RT to manage our document workflow, work
with clients, support end users of our products… oh, I need to stop,
you know there is so many things you can do with RT in your company.
But… hm, there is always “but” :-\ continue… But you couldn’t
delete data from RT database easy. We live in the complicated world
and may have many reasons to delete data from data storages forever:
spammers, NDAs, law… Best Practical Solutions do understand this
reasons and you your needs and generously sponsored work on the new
I’m glad to introduce RTx-Shredder-0.02_01 aka 0.03-rc1. It introduce
big improvements over previous releases in user interfaces area:
Plugins - search plugins allow you to select RT objects for deletion
with variouse conditions. So you don’t need to know ticket IDs to
delete all tickets in queue ‘A’ with status ‘deleted’ and which wasn’t
updated since ‘2002-12-31’. Or you can find all *.jpeg files that are
greater then 250KB and wipe it once and forever.
Are you warrior of the PC mouse? Yes? Then this release is for you
becuase it has web based user interface.
This release support RT 3.4.0 and greater.
As I wrote before it’s release candidate and it does need your
feedback. Any feedback: starting from one sentence “worng spelling of
the word ‘xxx’ in file ‘fff’” and ending with 10KB+ patches. Your
feedback motivates me to continue this work.
Best regards, Ruslan.