I use pssh on my treo to ssh to work and read email. Email would be
another layer outside of my todo list that I’d rarely check. I already
have certain RT tickets being forwarded to my phone via SMS. From our
chairman for example.
The key I’m looking for is a convergence of my personal and work todo
lists I keep on my treo and PIM software with my open RT tickets.
OSU Department of Mathematics System Support
I get the impression from reading this thread that you aren’t looking
to do anything RT-ish on the handheld (ie not modify the status or
anything), more to ensure you have an up-to-date list of the open
tickets within an given RT repository.
If that is the case then, what it would seem you are looking at is an
RT aware tool that exports your open tickets into a given format, and
something that then syncs that formatted data against a DB on the
handheld - the ToDoDB (or Tasks as the app is called now) being the
obvious one, however a bespoke one that might store a few more details
relevant to RT’s internal ticket structure might not be a bad thing.
The Palm ToDoDB structure would merely seem to offer the follwing data:
(example taken from an XML representation of ToDoDB records from some
things I’ve been playing with, as part of the pilot-link codebase)
<pilotlink:todo id=“8335431” private=“0” archived=“0” modified=“0” busy=“0” category=“0” complete=“1” priority=“5”>
<pilotlink:due year=“2001” month=“7” day=“25” />
pilotlink:descriptionA test todo for trying out my upload stuff</pilotlink:description>
ø slash O</pilotlink:note>
of which the
“complete”, “priority” and “category”
record-level attributes might be useful along with the actual data
“due date”, “description” and the “note”
Whilst it would thus seem possible to shoehorn any extra data from an
RT ticket into the “note” field, probably by use of some well-defined
markup scheme, having a handheld DB specifically for RT data would
seem to offer a “bit more for your money”.
Apologies that the above is all a bit “blue-sky” but hoping it
provides some food for thought.
- Kevin M. Buckley e-mail: K.Buckley@lancaster.ac.uk *
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