Page not found http://.…./HASH(0x2af24643ee50)

RT Users
#1

Hiya,

I’m just upgraded to 4.0.8, I’m also using RT::Authen::ExternalAuth to login against a ldap server, and when I login into RT and I get a “Page not found”, “The page you requested could not be found”, the URL which I have in the browser is http://rt.com/HASH(0x….), any ideas???

Cheers,
Carlos

signature.asc (195 Bytes)

#2

I’m just upgraded to 4.0.8, I’m also using RT::Authen::ExternalAuth
to login against a ldap server, and when I login into RT and I get a
“Page not found”, “The page you requested could not be found”, the
URL which I have in the browser is http://rt.com/HASH(0x….), any
ideas???

This is a bug in ExternalAuth that was fixed just last week. You’ll
need to upgrade to RT::Authen::ExternalAuth version 0.12:

https://metacpan.org/source/TSIBLEY/RT-Authen-ExternalAuth-0.12/ChangeLog

#3

I’m just upgraded to 4.0.8, I’m also using RT::Authen::ExternalAuth to
login against a ldap server, and when I login into RT and I get a
“Page not found”, “The page you requested could not be found”, the URL
which I have in the browser is http://rt.com/HASH(0x….), any
ideas???

I assume you’re using RT-Authen-ExternalAuth?
If so, you want to grab 0.12 released last week which resolves this.

-kevin

#4

Thanks Kevin, Thomas,

It’s working now, the error was that I didn’t delete the previous version of RT::Authen::ExternalAuth before installing the new version.

Cheers,
CarlosEl 29/10/2012, a las 17:50, Kevin Falcone escribió:

On Mon, Oct 29, 2012 at 05:32:09PM +0100, Carlos Fuentes Bermejo wrote:

I’m just upgraded to 4.0.8, I’m also using RT::Authen::ExternalAuth to
login against a ldap server, and when I login into RT and I get a
“Page not found”, “The page you requested could not be found”, the URL
which I have in the browser is http://rt.com/HASH(0x….), any
ideas???

I assume you’re using RT-Authen-ExternalAuth?
If so, you want to grab 0.12 released last week which resolves this.

-kevin

We’re hiring! http://bestpractical.com/jobs

Carlos Fuentes Bermejo carlos.fuentes@rediris.es
Security Specialist - IRIS-CERT
RedIRIS/Red.es
Tel: 91 212 76 20/25 Ext: 5583
www.rediris.es - RedIRIS - Security Service (IRIS-CERT)
PGP key: RedIRIS - PGP public key server

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#5

Le 29/10/2012 ? 12:50:34-0400, Kevin Falcone a écrit> On Mon, Oct 29, 2012 at 05:32:09PM +0100, Carlos Fuentes Bermejo wrote:

I’m just upgraded to 4.0.8, I’m also using RT::Authen::ExternalAuth to
login against a ldap server, and when I login into RT and I get a
“Page not found”, “The page you requested could not be found”, the URL
which I have in the browser is http://rt.com/HASH(0x….), any
ideas???

I assume you’re using RT-Authen-ExternalAuth?
If so, you want to grab 0.12 released last week which resolves this.

Well…I’ve exactly same problem.

I’ve erase the old RT-Authen-ExternalAuth by :

rm -rf plugins/RT-Authen-ExternalAuth

install the new version 0.12 from RT-Authen-ExternalAuth-0.27 - RT Authentication using External Sources - metacpan.org

but I still have this problem.

I have do this three time.

I’m using FreeBSD, with

perl-5.14.2_2

and all ports is up2date.

Regards.

JAS

Albert SHIH
DIO bâtiment 15
Observatoire de Paris
5 Place Jules Janssen
92195 Meudon Cedex
Téléphone : 01 45 07 76 26/06 86 69 95 71
xmpp: jas@obspm.fr
Heure local/Local time:
lun 3 déc 2012 12:18:02 CET

#6

install the new version 0.12 from RT-Authen-ExternalAuth-0.27 - RT Authentication using External Sources - metacpan.org

but I still have this problem.

I have do this three time.

I suspect you never cleared the mason cache and the old code was still
being used.

#7

Le 03/12/2012 ? 10:52:34-0800, Thomas Sibley a �crit

install the new version 0.12 from RT-Authen-ExternalAuth-0.27 - RT Authentication using External Sources - metacpan.org

but I still have this problem.

I have do this three time.

I suspect you never cleared the mason cache and the old code was still

Right.

being used.

Shame on me…

Thanks for the help…

Regards.

JAS
Albert SHIH
DIO b�timent 15
Observatoire de Paris
5 Place Jules Janssen
92195 Meudon Cedex
T�l�phone : 01 45 07 76 26/06 86 69 95 71
xmpp: jas@obspm.fr
Heure local/Local time:
lun 3 d�c 2012 21:54:59 CET

#8

Quoting Albert Shih at 03/12/2012-12:21:45(+0100):

Le 29/10/2012 ? 12:50:34-0400, Kevin Falcone a écrit

I’m just upgraded to 4.0.8, I’m also using RT::Authen::ExternalAuth to
login against a ldap server, and when I login into RT and I get a
“Page not found”, “The page you requested could not be found”, the URL
which I have in the browser is http://rt.com/HASH(0x….), any
ideas???

I assume you’re using RT-Authen-ExternalAuth?
If so, you want to grab 0.12 released last week which resolves this.

Well…I’ve exactly same problem.

I’ve erase the old RT-Authen-ExternalAuth by :

rm -rf plugins/RT-Authen-ExternalAuth

install the new version 0.12 from RT-Authen-ExternalAuth-0.27 - RT Authentication using External Sources - metacpan.org

but I still have this problem.

I have do this three time.

I’m using FreeBSD, with

perl-5.14.2_2

and all ports is up2date.

I had the same problem and I fixed it by wiping out all the rt caches
after upgrading RT-Authen-ExternalAuth.

rm -rf /var/cache/rt//

Specifically, these are the mason_cache and session_data directories (I
left the directories around, though).