Page Formatting (Only Text) After Perl Update

So, I stupidly updated my debian RT box today and one of the things patched was Perl (5.10.1 -> 5.12.4). Since I used CPAN originally for installing Perl modules when I setup the server it broke pretty much everything about RT. After much flipping back and forth between logs and apt-get install I resolved all of the load errors and the Apache server came up. But I still seem to be missing something.

All pages will display with no formatting at all. The only graphic that shows is the >>|<< Best Practical logo, everything else is completely text without the usual formatting. There is lists and tables, but no font changes are graphics at all (100% blue links on a while background).

I assume there is some Perl module I’m missing. As I said, there’s no errors so it’s a “soft” failure. The site functionality seems unaffected, just a bit harder to get around now.

Any help greatly appreciated.

I’ve encourtered this issue when you try to alias the noauth directories
to bypass the mason.handler in the Apache config. If you have an Apache
config line similar to below try to comment it out.

Alias /NoAuth /opt/rt3/share/html/NoAuth

Basically in the above situation the css isn’t processed properly. It
could be something else though.

CurtisOn 11-08-22 04:44 PM, Lake, Seth M wrote:

So, I stupidly updated my debian RT box today and one of the things
patched was Perl (5.10.1 -> 5.12.4). Since I used CPAN originally for
installing Perl modules when I setup the server it broke pretty much
everything about RT. After much flipping back and forth between logs
and apt-get install I resolved all of the load errors and the Apache
server came up. But I still seem to be missing something.

All pages will display with no formatting at all. The only graphic
that shows is the >>|<< Best Practical logo, everything else is
completely text without the usual formatting. There is lists and
tables, but no font changes are graphics at all (100% blue links on a
while background).

I assume there is some Perl module I’m missing. As I said, there’s no
errors so it’s a “soft” failure. The site functionality seems
unaffected, just a bit harder to get around now.

Any help greatly appreciated.


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I did have a similar line. Commented it out but nothing has changed.

My httpd.conf in case it’s helpful…

<VirtualHost *:80>
ServerAdmin webmaster@bcssi.com

DocumentRoot /var/www/rt/share/html

    DocumentRoot /var/www
    AddDefaultCharset UTF-8

    RewriteEngine On
    RewriteRule ^/$ /rt/ [R]

    PerlRequire "/var/www/rt/bin/webmux.pl"
    ScriptAlias /rt/ /var/www/rt/share/html/

<Location /NoAuth/images>

SetHandler default

    <Location /rt>
            SetHandler perl-script
            PerlResponseHandler RT::Mason
    </Location>

    ErrorLog /var/log/apache2/error.log

    # Possible values include: debug, info, notice, warn, error, crit,
    # alert, emerg.
    LogLevel warn

    CustomLog /var/log/apache2/access.log combined

From: Curtis Bruneau [mailto:curtisb@vianet.ca]
Sent: Monday, August 22, 2011 4:59 PM
Subject: Re: [rt-users] Page Formatting (Only Text) After Perl Update

I’ve encourtered this issue when you try to alias the noauth directories to bypass the mason.handler in the Apache config. If you have an Apache config line similar to below try to comment it out.

Alias /NoAuth /opt/rt3/share/html/NoAuth

Basically in the above situation the css isn’t processed properly. It could be something else though.

Curtis

Download tarball, configure and run make testdeps.

Regards, Ruslan. From phone.

I did have a similar line. Commented it out but nothing has changed.

My httpd.conf in case it’s helpful…

<VirtualHost *:80>
ServerAdmin webmaster@bcssi.com

DocumentRoot /var/www/rt/share/html

DocumentRoot /var/www
AddDefaultCharset UTF-8

RewriteEngine On
RewriteRule ^/$ /rt/ [R]

PerlRequire "/var/www/rt/bin/webmux.pl"
ScriptAlias /rt/ /var/www/rt/share/html/

<Location /NoAuth/images>

SetHandler default

<Location /rt>
SetHandler perl-script
PerlResponseHandler RT::Mason

ErrorLog /var/log/apache2/error.log

Possible values include: debug, info, notice, warn, error, crit,

alert, emerg.

LogLevel warn

CustomLog /var/log/apache2/access.log combined

From: Curtis Bruneau [mailto:curtisb@vianet.ca]
Sent: Monday, August 22, 2011 4:59 PM
Subject: Re: [rt-users] Page Formatting (Only Text) After Perl Update

I’ve encourtered this issue when you try to alias the noauth directories
to bypass the mason.handler in the Apache config. If you have an Apache
config line similar to below try to comment it out.

Alias /NoAuth /opt/rt3/share/html/NoAuth

Basically in the above situation the css isn’t processed properly. It
could be something else though.

Curtis

So, I stupidly updated my debian RT box today and one of the things
patched was Perl (5.10.1 -> 5.12.4). Since I used CPAN originally for
installing Perl modules when I setup the server it broke pretty much
everything about RT. After much flipping back and forth between logs and
apt-get install I resolved all of the load errors and the Apache server came
up. But I still seem to be missing something.

All pages will display with no formatting at all. The only graphic that
shows is the >>|<< Best Practical logo, everything else is completely text
without the usual formatting. There is lists and tables, but no font changes
are graphics at all (100% blue links on a while background).

I assume there is some Perl module I’m missing. As I said, there’s no
errors so it’s a “soft” failure. The site functionality seems unaffected,
just a bit harder to get around now.

Perfect, that got her. For the record it was CSS::SquishFrom: ruslan.zakirov@gmail.com [mailto:ruslan.zakirov@gmail.com] On Behalf Of Ruslan Zakirov
Sent: Monday, August 22, 2011 5:25 PM
To: Lake, Seth M
Cc: rt-users@lists.bestpractical.com; Curtis Bruneau
Subject: Re: [rt-users] Page Formatting (Only Text) After Perl Update

Download tarball, configure and run make testdeps.

Regards, Ruslan. From phone.