Whenever I change any of the fields except ‘Owner’, the owner of the
ticket is changed to ‘Nobody’. The user that I am using has SuperUser
rights. I’m probably missing something obvious, but I haven’t used RT
since 2002 so I’m a bit rusty. Any ideas?
I’m running RT 3.4.2 on FreeBSD 5.4-RELEASE installed via the FreeBSD
ports tree. I also had the problem on FreeBSD 5.3-RELEASE.
Here is a brief list of packages and versions installed:
apache+mod_ssl-1.3.33+2.8.22 The Apache 1.3 webserver with SSL/TLS
mod_perl-1.29_1 Embeds a Perl interpreter in the Apache server
mysql-client-4.1.12 Multithreaded SQL database (client)
mysql-server-4.1.12 Multithreaded SQL database (server)
pcre-5.0 Perl Compatible Regular Expressions library
perl-5.8.6_2 Practical Extraction and Report Language
rt-3.4.2 RT is an industrial-grade ticketing system written