Overideing queue email address

I am trying to find out if it is currently possible without rewriting
the backend to change the from address to something else. IE: automated
emails would be from autoreply and standard emails would be from rt.

I tried adding the following to the template:

Reply-to: rt-autoreply@nextjump.com

But neither option worked

Hi,

Actually it should work. May be you changed wrong template?On Sun, Jan 16, 2011 at 12:13 AM, Bernard McCormack bmccormack@nextjump.com wrote:

I am trying to find out if it is currently possible without rewriting the
backend to change the from address to something else. IE: automated emails
would be from autoreply and standard emails would be from rt.

I tried adding the following to the template:

From: rt-autoreply@nextjump.com

Reply-to: rt-autoreply@nextjump.com

But neither option worked

Best regards, Ruslan.

Oops. Thanks! It worked on the correct template.From: ruslan.zakirov@gmail.com [mailto:ruslan.zakirov@gmail.com] On Behalf Of Ruslan Zakirov
Sent: Saturday, January 15, 2011 5:57 PM
To: Bernard McCormack
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Overideing queue email address.

Hi,

Actually it should work. May be you changed wrong template?