Outlook + RT

I am trying to make a request to a queue using Outlook, but the mail is
returned with the following message:

There has been an error:
There has been an error with your request:

Your message is reproduced below:

This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.

Outlook does put HTML tags on even what it calls plain text emails, but is
there any way to strip the HTML tags and get RT to accept emails from
Outlook as correspondence?

Thanks

Fergus Mount Systems Support
0131 476 6000 Realise Ltd
fergus@realise.com www.realise.com

This electronic message contains information from Realise which may be
privileged and confidential. The information is intended to be for the use
of the individual(s) or entity named above. If you are not the intended
recipient, be aware that any disclosure, copying, distribution or use of the
contents of this information is prohibited. If you have received this
electronic message in error, please notify us by telephone on 0131 476 6000
and delete the material from your computer.

Using Outlook SR-1 (9.0.0.3821) we haven’t experienced this problem.
Plain text comes through as, plain text.

I am curious what version of Outlook you are having this problem with.-----Original Message-----
From: rt-users-admin@lists.fsck.com [mailto:rt-users-admin@lists.fsck.com]On
Behalf Of Fergus Mount
Sent: Thursday, September 06, 2001 11:54 AM
To: 'rt-users@lists.fsck.com’
Subject: [rt-users] Outlook + RT

I am trying to make a request to a queue using Outlook, but the mail is
returned with the following message:
There has been an error:
There has been an error with your request:

Your message is reproduced below:
This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.
Outlook does put HTML tags on even what it calls plain text emails, but is
there any way to strip the HTML tags and get RT to accept emails from
Outlook as correspondence?
Thanks
Fergus Mount Systems Support
0131 476 6000 Realise Ltd
fergus@realise.com www.realise.com

This electronic message contains information from Realise which may be
privileged and confidential. The information is intended to be for the use
of the individual(s) or entity named above. If you are not the intended
recipient, be aware that any disclosure, copying, distribution or use of the
contents of this information is prohibited. If you have received this
electronic message in error, please notify us by telephone on 0131 476 6000
and delete the material from your computer.