Have just installed rt2.0 on my machine and it looks great. I have a
default queue called support and it is behaving itself… By this I mean
The job is logged in the support queue
The requestor gets an e-mail providing reference number
I added a 2nd queue called installs.
1) email installs@mybox
2) The job is logged in the installs queue
the sender NEVER gets confirmation with the job number. I added a 3rd
queue exactly the same… exact same problem. I can’t see the difference
between the default queue and any other one I put in… All that is
missing is the e-mail auto responder.
I see in maillog that the e-mail is piped and the job then turns up in
the queue… The queue exists as it doesn’t get bounced. I believe I set
the permissions of the queue correctly…
Can anyone shed any light as I’m tearing my hair out