List,
This is probably a dumb question, but who all is included in “Other
Recipients” in the Scrips? Does that include “Owner”? I’m new to RT.
Thanks!
List,
This is probably a dumb question, but who all is included in “Other
Recipients” in the Scrips? Does that include “Owner”? I’m new to RT.
No, “other recipients” are Ccs and Bccs on the reply page. If have
scrip that notifies other recipients for queue then you could put
anybody in those fields and send reply/comment as Cc or Bcc.
Thanks!
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Best regards, Ruslan.