OSX, RT, Perl Oh My!

RT Users
1

Greetings all. I’m planning on installing the needed software packages
for RT on OSX via darwinports, as that seems to make the most sense.

  • Question:
    We already have Perl installed, but it’s too old (v5.8.1). It was not
    installed via darwinports. If I install the newer version, am I going
    to cause any conflicts with the already installed version? Does the
    prior version need to be removed? We currently run a stats package
    (awstats) that makes use of Perl. I’m mainly concerned about breaking
    any applications, and making sure RT works properly (heh, who isn’t right?).

Thanks in advance,

Robert

2

i installed rt 3.4.4 from source on tiger with no issues,

you can install darwinports perl as it will install it into /opt/bin
and the system perl is in /usr/bin

just use the cpan thats in /opt/bin and make sure to tell rt to use
that one as well,

also you can more awstats to /opt/bin/perl as i dont believe that it
has many dependecies, give it a shot it should work.On Dec 6, 2005, at 4:10 PM, Robert Marier wrote:

Greetings all. I’m planning on installing the needed software
packages
for RT on OSX via darwinports, as that seems to make the most sense.

  • Question:
    We already have Perl installed, but it’s too old (v5.8.1). It was not
    installed via darwinports. If I install the newer version, am I going
    to cause any conflicts with the already installed version? Does the
    prior version need to be removed? We currently run a stats package
    (awstats) that makes use of Perl. I’m mainly concerned about breaking
    any applications, and making sure RT works properly (heh, who isn’t
    right?).

Thanks in advance,

Robert

The rt-users Archives

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Download a free sample chapter of RT Essentials from O’Reilly Media
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3

Thanks much Steve.

As far as running the two version of Perl concurrently, is that possible?

The next step after wrapping up the Perl install is to get mod_perl or FAST_CGI installed. Which is preferred in an OSX environment?

Additionally, what installation method is recommended: cpan, darwinports, etc? And which is more maintainable?

-RobertOn 12/6/2005 3:40 PM, Steve Rieger wrote:

i installed rt 3.4.4 from source on tiger with no issues,

you can install darwinports perl as it will install it into /opt/bin
and the system perl is in /usr/bin

just use the cpan thats in /opt/bin and make sure to tell rt to use
that one as well,

also you can more awstats to /opt/bin/perl as i dont believe that it
has many dependecies, give it a shot it should work.

On Dec 6, 2005, at 4:10 PM, Robert Marier wrote:

Greetings all. I’m planning on installing the needed software packages
for RT on OSX via darwinports, as that seems to make the most sense.

  • Question:
    We already have Perl installed, but it’s too old (v5.8.1). It was not
    installed via darwinports. If I install the newer version, am I going
    to cause any conflicts with the already installed version? Does the
    prior version need to be removed? We currently run a stats package
    (awstats) that makes use of Perl. I’m mainly concerned about breaking
    any applications, and making sure RT works properly (heh, who isn’t
    right?).

Thanks in advance,

Robert

4

Something I left out from my message is that we’re currently running
Apache 1.3.33 and it was not installed by darwinports. In case that
makes a difference.

-ROn 12/9/2005 2:27 PM, Robert Marier wrote:

Thanks much Steve.

As far as running the two version of Perl concurrently, is that possible?

The next step after wrapping up the Perl install is to get mod_perl or FAST_CGI installed. Which is preferred in an OSX environment?

Additionally, what installation method is recommended: cpan, darwinports, etc? And which is more maintainable?

-Robert

On 12/6/2005 3:40 PM, Steve Rieger wrote:

i installed rt 3.4.4 from source on tiger with no issues,

you can install darwinports perl as it will install it into /opt/bin
and the system perl is in /usr/bin

just use the cpan thats in /opt/bin and make sure to tell rt to use
that one as well,

also you can more awstats to /opt/bin/perl as i dont believe that it
has many dependecies, give it a shot it should work.

On Dec 6, 2005, at 4:10 PM, Robert Marier wrote:

Greetings all. I’m planning on installing the needed software packages
for RT on OSX via darwinports, as that seems to make the most sense.

  • Question:
    We already have Perl installed, but it’s too old (v5.8.1). It was not
    installed via darwinports. If I install the newer version, am I going
    to cause any conflicts with the already installed version? Does the
    prior version need to be removed? We currently run a stats package
    (awstats) that makes use of Perl. I’m mainly concerned about breaking
    any applications, and making sure RT works properly (heh, who isn’t
    right?).

Thanks in advance,

Robert

5

I found I was able to get RT to work on my iMac by installing all the
perl modules via cpan, some libraries needed by these modules through
fink, as well as mysql through fink.

As far as Apache and mod_perl, I compiled it from scratch.

Haim Dimer
Systems Administrator
Prolexic Technologies
866-800-0366 x 1023On Dec 9, 2005, at 3:27 PM, Robert Marier wrote:

Thanks much Steve.

As far as running the two version of Perl concurrently, is that
possible?

The next step after wrapping up the Perl install is to get mod_perl
or FAST_CGI installed. Which is preferred in an OSX environment?

Additionally, what installation method is recommended: cpan,
darwinports, etc? And which is more maintainable?

-Robert

On 12/6/2005 3:40 PM, Steve Rieger wrote:

i installed rt 3.4.4 from source on tiger with no issues,

you can install darwinports perl as it will install it into /opt/bin
and the system perl is in /usr/bin

just use the cpan thats in /opt/bin and make sure to tell rt to use
that one as well,

also you can more awstats to /opt/bin/perl as i dont believe that it
has many dependecies, give it a shot it should work.

On Dec 6, 2005, at 4:10 PM, Robert Marier wrote:

Greetings all. I’m planning on installing the needed software
packages
for RT on OSX via darwinports, as that seems to make the most sense.

  • Question:
    We already have Perl installed, but it’s too old (v5.8.1). It
    was not
    installed via darwinports. If I install the newer version, am I
    going
    to cause any conflicts with the already installed version? Does the
    prior version need to be removed? We currently run a stats package
    (awstats) that makes use of Perl. I’m mainly concerned about
    breaking
    any applications, and making sure RT works properly (heh, who isn’t
    right?).

Thanks in advance,

Robert

The rt-users Archives

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Download a free sample chapter of RT Essentials from O’Reilly Media
at http://rtbook.bestpractical.com

WE’RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and
San Francisco - Find out more at Services — Best Practical Solutions
training.html

6

So far so good.

Any preference on OSX for which is preferred with request tracker:
mod_perl vs FAST_CGI ?

We are using Apache 1.3.33.

Thanks,

RobertOn 12/9/2005 5:36 PM, Haim Dimer wrote:

I found I was able to get RT to work on my iMac by installing all the
perl modules via cpan, some libraries needed by these modules through
fink, as well as mysql through fink.

As far as Apache and mod_perl, I compiled it from scratch.

Haim Dimer
Systems Administrator
Prolexic Technologies
866-800-0366 x 1023

On Dec 9, 2005, at 3:27 PM, Robert Marier wrote:

Thanks much Steve.

As far as running the two version of Perl concurrently, is that
possible?

The next step after wrapping up the Perl install is to get mod_perl
or FAST_CGI installed. Which is preferred in an OSX environment?

Additionally, what installation method is recommended: cpan,
darwinports, etc? And which is more maintainable?

-Robert

On 12/6/2005 3:40 PM, Steve Rieger wrote:

i installed rt 3.4.4 from source on tiger with no issues,

you can install darwinports perl as it will install it into /opt/bin
and the system perl is in /usr/bin

just use the cpan thats in /opt/bin and make sure to tell rt to use
that one as well,

also you can more awstats to /opt/bin/perl as i dont believe that it
has many dependecies, give it a shot it should work.

On Dec 6, 2005, at 4:10 PM, Robert Marier wrote:

Greetings all. I’m planning on installing the needed software
packages
for RT on OSX via darwinports, as that seems to make the most sense.

  • Question:
    We already have Perl installed, but it’s too old (v5.8.1). It was
    not
    installed via darwinports. If I install the newer version, am I
    going
    to cause any conflicts with the already installed version? Does the
    prior version need to be removed? We currently run a stats package
    (awstats) that makes use of Perl. I’m mainly concerned about
    breaking
    any applications, and making sure RT works properly (heh, who isn’t
    right?).

Thanks in advance,

Robert

The rt-users Archives

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Download a free sample chapter of RT Essentials from O’Reilly Media
at http://rtbook.bestpractical.com

WE’RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and
San Francisco - Find out more at Services — Best Practical Solutions
training.html

7

mod_perl. Just a personal opinion based on the massive amount of
support available for it.

Haim Dimer
Systems Administrator
Prolexic Technologies
866-800-0366 x 1023On Dec 15, 2005, at 3:49 PM, Robert Marier wrote:

So far so good.

Any preference on OSX for which is preferred with request tracker:
mod_perl vs FAST_CGI ?

We are using Apache 1.3.33.

Thanks,

Robert

On 12/9/2005 5:36 PM, Haim Dimer wrote:

I found I was able to get RT to work on my iMac by installing all the
perl modules via cpan, some libraries needed by these modules through
fink, as well as mysql through fink.

As far as Apache and mod_perl, I compiled it from scratch.

Haim Dimer
Systems Administrator
Prolexic Technologies
866-800-0366 x 1023

On Dec 9, 2005, at 3:27 PM, Robert Marier wrote:

Thanks much Steve.

As far as running the two version of Perl concurrently, is that
possible?

The next step after wrapping up the Perl install is to get mod_perl
or FAST_CGI installed. Which is preferred in an OSX environment?

Additionally, what installation method is recommended: cpan,
darwinports, etc? And which is more maintainable?

-Robert

On 12/6/2005 3:40 PM, Steve Rieger wrote:

i installed rt 3.4.4 from source on tiger with no issues,

you can install darwinports perl as it will install it into /opt/
bin
and the system perl is in /usr/bin

just use the cpan thats in /opt/bin and make sure to tell rt to use
that one as well,

also you can more awstats to /opt/bin/perl as i dont believe
that it
has many dependecies, give it a shot it should work.

On Dec 6, 2005, at 4:10 PM, Robert Marier wrote:

Greetings all. I’m planning on installing the needed software
packages
for RT on OSX via darwinports, as that seems to make the most
sense.

  • Question:
    We already have Perl installed, but it’s too old (v5.8.1). It
    was
    not
    installed via darwinports. If I install the newer version, am I
    going
    to cause any conflicts with the already installed version? Does
    the
    prior version need to be removed? We currently run a stats package
    (awstats) that makes use of Perl. I’m mainly concerned about
    breaking
    any applications, and making sure RT works properly (heh, who
    isn’t
    right?).

Thanks in advance,

Robert

The rt-users Archives

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Download a free sample chapter of RT Essentials from O’Reilly Media
at http://rtbook.bestpractical.com

WE’RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston
and
San Francisco - Find out more at Services — Best Practical Solutions
training.html