Organization Change

RT Users
1

Afternoon,

I’ve just realised that an RT instance that was upgraded and migrated to a
new host had a change of $Organization during the upgrade/migration.
The list archives mention a wiki article which tells you how to fix this but
I havent been able to find the article. Has anyone got a link handy?

Regards
Andrew

Never be afraid to try something new. Remember, amateurs built the ark, and
professionals built the Titanic.

2

Hi.

Organization change influence links and you have to update the table in the
DB.

Regards, Ruslan. From phone.

Afternoon,

I’ve just realised that an RT instance that was upgraded and migrated to a
new host had a change of $Organization during the upgrade/migration.
The list archives mention a wiki article which tells you how to fix this
but
I havent been able to find the article. Has anyone got a link handy?

Regards
Andrew

–
Never be afraid to try something new. Remember, amateurs built the ark,
and

3

Ive written up how I recovered from this problem. See:

http://ausfestivus.wordpress.com/2010/10/13/recovering-from-a-changed-organization-value-in-request-tracker-mysql/On 8 October 2010 23:47, Ruslan Zakirov ruz@bestpractical.com wrote:

Organization change influence links and you have to update the table in the
DB.

2010 10 8 08:50 пользователь “Andrew Best” festivus@gmail.com написал:

Afternoon,

I’ve just realised that an RT instance that was upgraded and migrated to
a
new host had a change of $Organization during the upgrade/migration.
The list archives mention a wiki article which tells you how to fix this
but
I havent been able to find the article. Has anyone got a link handy?

Never be afraid to try something new. Remember, amateurs built the ark, and
professionals built the Titanic.