.org email address error

RT Users
1

Hello,

I am trying to change my email address in my RT 3.4.5 profile; my new
address uses a .org address. When I try to save it, I get:

User jrandall: Illegal value for EmailAddress

I have tried several different addresses to test. .com addresses work
fine, .org addresses get the error.

Has anyone encountered this, and know a fix?

Thanks,

JR

Jeremy Randall

Systems and Network Administrator

ZipRealty, Inc.

510-735-2684 (office)

415-827-1037 (mobile)

2

User jrandall: Illegal value for EmailAddress

I have tried several different addresses to test. .com addresses work
fine, .org addresses get the error.

That suggests that RT already has a user by that email address.