Thanks for everybody who helped give advice on what I should look at for the
I ended up blowing away everything I had done (zipping it first of course),
and then reinstalling version
rt-3.4.2 and following the instructions.
I had problems with the Oracle connection and followed it down.
I finally figured out that all my problems stemmed from the fact that I had
to add the DBI statement to this field in RT_SITECONFIG.pm
Set($DatabaseName , ‘host=rabbit; sid=devl’);
This was not clearly documented and caused some issues but my debugging
efforts paid off.
Once I did that, and changed the makefile to login as the user/owner of the
Oracle db instead of “root” all was good!
Department of IT
City of Grand Rapids