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Hi,
A few weeks ago I emailed saying that my workmate had been looking at request
tracker.
Well it cost too much, we had about $5 - $7,000.
Anyone got any dirt or good stories on the AdvertNet helpdesk system.
http://manageengine.adventnet.com/
I have spent a lot of time getting RT working with our school, so I do not
want to shift. And yes he is showing it with all the bells and whistles
Thanks
Chris Welsh
IS Honours Student
(Faculty of Business & Law, Deakin University)
Hi,
A few weeks ago I emailed saying that my workmate had been looking at request
tracker.
Well it cost too much, we had about $5 - $7,000.
Anyone got any dirt or good stories on the AdvertNet helpdesk system.
http://manageengine.adventnet.com/
I have spent a lot of time getting RT working with our school, so I do not
want to shift. And yes he is showing it with all the bells and whistles
This is not the Apples Vs Oranges comparison? 
cheers
- wash
Odhiambo Washington . WANANCHI ONLINE LTD (Nairobi, KE) |
wash at wananchi _ dot _ com . 1ere Etage, Loita Hse, Loita St., |
GSM: (+254) 722 743 223 . # 10286, 00100 NAIROBI |
GSM: (+254) 733 744 121 . (+254) 020 313 985 - 9 |
“Oh My God! They killed init! You Bastards!”
–from a /. post
A few weeks ago I emailed saying that my workmate had been looking at request
tracker.
Well it cost too much, we had about $5 - $7,000.
Wow. RT costs $7K?
Jesse, you lucky dog. 
Cheers,
– jra
Jay R. Ashworth jra@baylink.com
Designer Baylink RFC 2100
Ashworth & Associates The Things I Think '87 e24
St Petersburg FL USA http://baylink.pitas.com +1 727 647 1274
If you can read this... thank a system administrator. Or two. --me
Jay R. Ashworth wrote:>On Thu, Apr 21, 2005 at 01:56:59PM +1000, Christopher Peter Welsh wrote:
A few weeks ago I emailed saying that my workmate had been looking at request
tracker.
Well it cost too much, we had about $5 - $7,000.
Wow. RT costs $7K?
Jesse, you lucky dog.
I think “basic support” is 7k, see bestpractical’s price-list.
But I don’t think you can compare that.
His coworker is obviously afraid of OpenSource
cheers,
Rainer
Jay R. Ashworth wrote:
A few weeks ago I emailed saying that my workmate had been looking at request
tracker.
Well it cost too much, we had about $5 - $7,000.
Wow. RT costs $7K?
Jesse, you lucky dog.
I think “basic support” is 7k, see bestpractical’s price-list.
Ah, of course. Wasn’t even thinking about it that way.
But I don’t think you can compare that.
Nope.
His coworker is obviously afraid of OpenSource
And Jesse and the crew here are, IMHO, quite a bit easier to get along
with than the folks at the equally cool Plain Black Software, who
created the really nifty WebGUI.
Cheers,
– jra
Jay R. Ashworth jra@baylink.com
Designer Baylink RFC 2100
Ashworth & Associates The Things I Think '87 e24
St Petersburg FL USA http://baylink.pitas.com +1 727 647 1274
If you can read this... thank a system administrator. Or two. --me