I would like to create an EXACT duplicate of this except with a
different status value. I’ve looked and I’ve failed, mods are so easy
when you have an example.
Where is the OnResolve condition perl snippet kept?
thx,
Michele
mhershey.vcf (237 Bytes)
Michele Hershey wrote:
I would like to create an EXACT duplicate of this except with a
different status value. I’ve looked and I’ve failed, mods are so easy
when you have an example.Where is the OnResolve condition perl snippet kept?
In the ScripConditions table in the database:
mysql> SELECT * FROM ScripConditions WHERE Name = ‘OnResolve’\G
*************************** 1. row ***************************
id: 6
Name: OnResolve
Description: Whenever a ticket is resolved.
ExecModule: StatusChange
Argument: resolved
ApplicableTransTypes: Status
Creator: 1
Created: 2002-02-15 10:59:04
LastUpdatedBy: 1
LastUpdated: 2002-02-15 10:59:04
The ExecModule field shows that it uses RT::Action::StatusChange.
PS: Sorry for breaking threading; I inadvertently deleted Michele’s
message so copied and pasted it from the web archive.
Smylers
GBdirect