Only the database is left want to update from 2 to 3

RT Users
1

I had a recent crash in the middle of a server update. The rt2 mysql
database exists. Since I am planning to upgrade anyhow, I figure I
might as well simply import the old database (actually I only care
about one queue) into rt3 and not bother to reconstruct the rest.

Is that a mistake? How would I do it? I thought I could just run the
rt2 to rt3 conversion tool, but it expects more than just the MySQL
databaes to exist.

Josh Kuperman
josh@saratoga.lib.ny.us

2

josh wrote:

I had a recent crash in the middle of a server update. The rt2 mysql
database exists. Since I am planning to upgrade anyhow, I figure I
might as well simply import the old database (actually I only care
about one queue) into rt3 and not bother to reconstruct the rest.

Is that a mistake? How would I do it? I thought I could just run the
rt2 to rt3 conversion tool, but it expects more than just the MySQL
databaes to exist.

Hello.

You have to install RT3.
Import tool uses its API.
Good luck.

3

I can’t seem to create a fresh installation of RT3 because I still
have my rt_user in the databaes from rt2. When I go to run the
creation scripts it tries to either recreate the user or use a
different password. In any case evern though I put the rt_user
password in the ./configure it seems to not be used.

I can’t find where it is actually used in the Makefile and the only
place where the default seems to be preserved is in configure.acOn Fri, Nov 21, 2003 at 09:10:48PM +0300, Ruslan U. Zakirov wrote:

josh wrote:

I had a recent crash in the middle of a server update. The rt2 mysql
database exists. Since I am planning to upgrade anyhow, I figure I
might as well simply import the old database (actually I only care
about one queue) into rt3 and not bother to reconstruct the rest.

You have to install RT3.
Import tool uses its API.
Good luck.

Josh Kuperman
josh@saratoga.lib.ny.us

4

This was probably caused by caching of some setting someplace. I
simply erased and extracted the distribution again and was able to
install.On Fri, Nov 21, 2003 at 02:12:46PM -0500, josh wrote:

I can’t seem to create a fresh installation of RT3 because I still
have my rt_user in the databaes from rt2. When I go to run the
creation scripts it tries to either recreate the user or use a
different password. In any case evern though I put the rt_user
password in the ./configure it seems to not be used.

I can’t find where it is actually used in the Makefile and the only
place where the default seems to be preserved is in configure.ac

On Fri, Nov 21, 2003 at 09:10:48PM +0300, Ruslan U. Zakirov wrote:

josh wrote:

I had a recent crash in the middle of a server update. The rt2 mysql
database exists. Since I am planning to upgrade anyhow, I figure I
might as well simply import the old database (actually I only care
about one queue) into rt3 and not bother to reconstruct the rest.

You have to install RT3.
Import tool uses its API.
Good luck.

–
Josh Kuperman
josh@saratoga.lib.ny.us

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Josh Kuperman
josh@saratoga.lib.ny.us