Is it possible to have a single user that has multiple email addresses? I ask
because it would be helpful if a user was able to be able to manipulate the
queues with X number of mail addresses without having to have an individual
user for each mail address.
If not, I’m curious what the design reason is (Purely because I’m curious about
the design. I’m not commenting negatively :])
Adam
So, allowing multiple email addresses per user would require further table
deconstruction. (It would require a seperate table.) I’m, not saying this
won’t happen in the future, but it does require some new work. For now,
one thing you can do is to modify the CanonicalizeAddress sub in the config
file to do your extra name lookup or transformation.
-jOn Mon, Oct 15, 2001 at 07:02:18PM -0400, Adam R Prato wrote:
Is it possible to have a single user that has multiple email addresses? I ask
because it would be helpful if a user was able to be able to manipulate the
queues with X number of mail addresses without having to have an individual
user for each mail address.If not, I’m curious what the design reason is (Purely because I’m curious about
the design. I’m not commenting negatively :])Adam
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This is sloppy, and not exactly what you mean, but I just got it to work by entering the user’s email address as:
username1@domain1.com,username2@domain2.com
At least mail will be sent to both addresses but the database entry is a mess…On Mon, 15 Oct 2001 23:54:14 -0400, Jesse Vincent jesse@bestpractical.com wrote:
So, allowing multiple email addresses per user would require further table
deconstruction. (It would require a seperate table.) I’m, not saying this
won’t happen in the future, but it does require some new work. For now,
one thing you can do is to modify the CanonicalizeAddress sub in the config
file to do your extra name lookup or transformation.-j
On Mon, Oct 15, 2001 at 07:02:18PM -0400, Adam R Prato wrote:
Is it possible to have a single user that has multiple email addresses? I ask
because it would be helpful if a user was able to be able to manipulate the
queues with X number of mail addresses without having to have an individual
user for each mail address.If not, I’m curious what the design reason is (Purely because I’m curious about
the design. I’m not commenting negatively :])Adam
rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users–
http://www.bestpractical.com/products/rt – Trouble Ticketing. Free.
rt-users mailing list
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