Greetings Everyone,
I have RT installed and I think configured properly on my server. I have
been through all the docs and searched through the old mailing lists, if
this issue has been covered and I somehow missed it please accept my
apologies.
What is happening, is when making a ticket, replying or commenting to a
ticket I receive a persistent error in the UI:
RT Error
No ticket specified
In the RT log files, I receive something to the effect of:
WebRT: No ticket specified
And in the server error logs I get:
WebRT: No ticket specified ()[Mon Aug 27 15:20:13 2001] [error] [client
216.94.62.50] Invalid method in request ------------031144697856008
I have checked the permissions of all the files and give full access through
the admin area to the general queue and the root user and am stumped.
It may be a missing module as well… I installed all that were listed in
the documentation and the installed FreezeThaw upon an early installation
error. I am hoping someone else may have worked through this one and could
offer some help.
Thank you in advance,
Mitchell Wright
Internet Projects Manager
Nimm new media
Try bringing you CGI and HTML::Mason up to the latest versions in CPAN
and tell me if that fixes it.On Mon, Aug 27, 2001 at 04:25:41PM -0400, Mitchell Wright wrote:
Greetings Everyone,
I have RT installed and I think configured properly on my server. I have
been through all the docs and searched through the old mailing lists, if
this issue has been covered and I somehow missed it please accept my
apologies.
What is happening, is when making a ticket, replying or commenting to a
ticket I receive a persistent error in the UI:
RT Error
No ticket specified
In the RT log files, I receive something to the effect of:
WebRT: No ticket specified
And in the server error logs I get:
WebRT: No ticket specified ()[Mon Aug 27 15:20:13 2001] [error] [client
216.94.62.50] Invalid method in request ------------031144697856008
I have checked the permissions of all the files and give full access through
the admin area to the general queue and the root user and am stumped.
It may be a missing module as well… I installed all that were listed in
the documentation and the installed FreezeThaw upon an early installation
error. I am hoping someone else may have worked through this one and could
offer some help.
Thank you in advance,
Mitchell Wright
Internet Projects Manager
Nimm new media
rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users
http://www.bestpractical.com/products/rt – Trouble Ticketing. Free.
My CGI is up to date, but the HTML::Mason was not. After installing the
update, I receive the following error when trying to launch apache:
[Mon Aug 27 18:03:11 2001] [error] Can’t locate object method “TIEHASH” via
package “Apache::Table” at
/usr/local/libdata/perl5/site_perl/HTML/Mason/ApacheHandl
er.pm line 365.
Compilation failed in require at /home/rt/bin/webmux.pl line 20.
BEGIN failed–compilation aborted at /home/rt/bin/webmux.pl line 20.
Compilation failed in require at (eval 8) line 1.
Syntax error on line 1023 of /usr/local/apache/conf/httpd.conf:
Can’t locate object method “TIEHASH” via package “Apache::Table” at
/usr/local/libdata/perl5/site_perl/HTML/Mason/ApacheHandler.pm line 365.
Compilation failed in require at /home/rt/bin/webmux.pl line 20.
BEGIN failed–compilation aborted at /home/rt/bin/webmux.pl line 20.
Compilation failed in require at (eval 8) line 1.
…/bin/apachectl start: httpd could not be started
I upgraded to 1.03… Should I down grade?? You can see my mod_perl status
report here:
http://www.inlondon.com:2001/perl-status
I checked Apache::Table and it is up to date.
MitchellOn 8/27/01 5:31 PM, “Jesse Vincent” jesse@bestpractical.com wrote:
Try bringing you CGI and HTML::Mason up to the latest versions in CPAN
and tell me if that fixes it.
On Mon, Aug 27, 2001 at 04:25:41PM -0400, Mitchell Wright wrote:
Greetings Everyone,
I have RT installed and I think configured properly on my server. I have
been through all the docs and searched through the old mailing lists, if
this issue has been covered and I somehow missed it please accept my
apologies.
What is happening, is when making a ticket, replying or commenting to a
ticket I receive a persistent error in the UI:
RT Error
No ticket specified
In the RT log files, I receive something to the effect of:
WebRT: No ticket specified
And in the server error logs I get:
WebRT: No ticket specified ()[Mon Aug 27 15:20:13 2001] [error] [client
216.94.62.50] Invalid method in request ------------031144697856008
I have checked the permissions of all the files and give full access through
the admin area to the general queue and the root user and am stumped.
It may be a missing module as well… I installed all that were listed in
the documentation and the installed FreezeThaw upon an early installation
error. I am hoping someone else may have worked through this one and could
offer some help.
Thank you in advance,
Mitchell Wright
Internet Projects Manager
Nimm new media
rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users
Apache::Table is part of libapreq, which probably needs to be reinstalled if
you’ve upgraded or rebuilt apache.On Mon, Aug 27, 2001 at 06:08:07PM -0400, Mitchell Wright wrote:
My CGI is up to date, but the HTML::Mason was not. After installing the
update, I receive the following error when trying to launch apache:
[Mon Aug 27 18:03:11 2001] [error] Can’t locate object method “TIEHASH” via
package “Apache::Table” at
/usr/local/libdata/perl5/site_perl/HTML/Mason/ApacheHandl
er.pm line 365.
Compilation failed in require at /home/rt/bin/webmux.pl line 20.
BEGIN failed–compilation aborted at /home/rt/bin/webmux.pl line 20.
Compilation failed in require at (eval 8) line 1.
Syntax error on line 1023 of /usr/local/apache/conf/httpd.conf:
Can’t locate object method “TIEHASH” via package “Apache::Table” at
/usr/local/libdata/perl5/site_perl/HTML/Mason/ApacheHandler.pm line 365.
Compilation failed in require at /home/rt/bin/webmux.pl line 20.
BEGIN failed–compilation aborted at /home/rt/bin/webmux.pl line 20.
Compilation failed in require at (eval 8) line 1.
…/bin/apachectl start: httpd could not be started
I upgraded to 1.03… Should I down grade?? You can see my mod_perl status
report here:
http://www.inlondon.com:2001/perl-status
I checked Apache::Table and it is up to date.
Mitchell
On 8/27/01 5:31 PM, “Jesse Vincent” jesse@bestpractical.com wrote:
Try bringing you CGI and HTML::Mason up to the latest versions in CPAN
and tell me if that fixes it.
On Mon, Aug 27, 2001 at 04:25:41PM -0400, Mitchell Wright wrote:
Greetings Everyone,
I have RT installed and I think configured properly on my server. I have
been through all the docs and searched through the old mailing lists, if
this issue has been covered and I somehow missed it please accept my
apologies.
What is happening, is when making a ticket, replying or commenting to a
ticket I receive a persistent error in the UI:
RT Error
No ticket specified
In the RT log files, I receive something to the effect of:
WebRT: No ticket specified
And in the server error logs I get:
WebRT: No ticket specified ()[Mon Aug 27 15:20:13 2001] [error] [client
216.94.62.50] Invalid method in request ------------031144697856008
I have checked the permissions of all the files and give full access through
the admin area to the general queue and the root user and am stumped.
It may be a missing module as well… I installed all that were listed in
the documentation and the installed FreezeThaw upon an early installation
error. I am hoping someone else may have worked through this one and could
offer some help.
Thank you in advance,
Mitchell Wright
Internet Projects Manager
Nimm new media
rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users
http://www.bestpractical.com/products/rt – Trouble Ticketing. Free.
Syntax error on line 1023 of /usr/local/apache/conf/httpd.conf:
Can’t locate object method “TIEHASH” via package “Apache::Table” at
/usr/local/libdata/perl5/site_perl/HTML/Mason/ApacheHandler.pm line 365.
Compilation failed in require at /home/rt/bin/webmux.pl line 20.
BEGIN failed–compilation aborted at /home/rt/bin/webmux.pl line 20.
Compilation failed in require at (eval 8) line 1.
I had a similar problem. I think it was fixed by compiling mod_perl with
perl Makefile.PL DYNAMIC=1 PERL_TABLE_API=1 EVERYTHING=1
Sheeri Kritzer
Systems Administrator
University Systems Group
Tufts University
617-627-3925
skritz01@emerald.tufts.edu
Thanks Sheeri that worked. The updated Mason runs fine now, but
unfortunately the original error persisted. On a hunch I ignored CPANs
statement the CGI.pm was up to date and ran a force install and now
everything is functioning like a dream. Thanks Jesse & Sheeri for you help.
MitchellOn 8/27/2001 06:23 pm, “Sheeri Kritzer” skritz01@emerald.tufts.edu wrote:
On Mon, 27 Aug 2001, Mitchell Wright wrote:
Syntax error on line 1023 of /usr/local/apache/conf/httpd.conf:
Can’t locate object method “TIEHASH” via package “Apache::Table” at
/usr/local/libdata/perl5/site_perl/HTML/Mason/ApacheHandler.pm line 365.
Compilation failed in require at /home/rt/bin/webmux.pl line 20.
BEGIN failed–compilation aborted at /home/rt/bin/webmux.pl line 20.
Compilation failed in require at (eval 8) line 1.
I had a similar problem. I think it was fixed by compiling mod_perl with
perl Makefile.PL DYNAMIC=1 PERL_TABLE_API=1 EVERYTHING=1
Sheeri Kritzer
Systems Administrator
University Systems Group
Tufts University
617-627-3925
skritz01@emerald.tufts.edu
rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users