One more thing

RT Users
1

I think I fell in love with Keywords. The are way better than areas.
Now I only really have one problem.

How do I set keywords when an email comes in, like I could with
areas. I would really love to just set headers/embed some stuff in
the email, but the address approach also works (i.e.
support-lostpassword, support-generalhelp).

Is this something I can accomplish with a script?

Thanks so much,
Mike

                        '''                   \|/
                       (o o)                 (O O)

/---------------------oOO–()–OOo---------o00–()–00o---------------
| Mike Reiling |Systems & Network Administrator| (415)401-2869 V |
|mreiling@softcoin.com| SoftCoin, Inc | (510)333-5140 C |
-----------------------------------------------------------------------/

2

Not currently doable. someone is working on it though.On Wed, May 23, 2001 at 03:00:59PM -0700, Mike Reiling wrote:

I think I fell in love with Keywords. The are way better than areas.
Now I only really have one problem.

How do I set keywords when an email comes in, like I could with
areas. I would really love to just set headers/embed some stuff in
the email, but the address approach also works (i.e.
support-lostpassword, support-generalhelp).

Is this something I can accomplish with a script?

Thanks so much,
Mike

–
‘’’ |/
(o o) (O O)
/---------------------oOO–()–OOo---------o00–()–00o---------------
| Mike Reiling |Systems & Network Administrator| (415)401-2869 V |
|mreiling@softcoin.com| SoftCoin, Inc | (510)333-5140 C |
-----------------------------------------------------------------------/

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