Hello!
We use rt-3.0.5pre3.
When Watcher replies to a ticket, she does not receive her own reply.
Is it possible to configure RT so that author of the reply also receives
the reply?
Zherdev Anatoly.
Hello!
When Watcher replies to a ticket, she does not receive her own reply.
Is it possible to configure RT so that author of the reply also receives
the reply?
Take a look at NotifyActor setting in RT_Config.pm.
Alexey Rusakov aka Ktirf
RingRows OOO