On Ticket Create set Status to OPEN

RT Users
1

Does anybody know of a script or callbacks that can do this, when
creating a ticket the status it automatically set to open?

Thanks,

Michael Neuschafer

PC Support Specialist

National Stores Inc.

(310) 436 - 2150

2

Does anybody know of a script or callbacks that can do this, when creating a ticket the status
it automatically set to open?

Just look at the default On Correspond Open Tickets scrip and
make one that runs On Create

-kevin