On queue change, reset priority

RT Users
1

How can I make a ticket’s priority move to 0 when it changes queue?

Regards, Jim

Jim Tambling

Network Services

Data Tote Ltd

P Think of the environment. Do you need to print this email?

2

Jim,

Try $self->TicketObj->SetPriority(0);

Kenn
LBNLOn Mon, May 24, 2010 at 6:35 AM, Jim Tambling Jim.Tambling@datatote.co.ukwrote:

How can I make a ticket’s priority move to 0 when it changes queue?

Regards, Jim

Jim Tambling

Network Services

Data Tote Ltd

P Think of the environment. Do you need to print this email?

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