I'm trying to cleanly modify rt-3.8.8 to get call a Web-Services on
ticket creation. I’ve tried with scrip but it doesn’t seem to be done
for that. I’ve also look for callback, but I can only find
beforeCreate (and no afterCreate or onCreate) . I’ve also tried to
create my own callback, but I don’t see where to place it in the code.
Can someone indicate me some solution to call a webeservice on or just
after ticket creation ?