On Create Status != new

RT Users
1

Hi,

i’m looking for a way to set on a specific queue the status for a new
created ticket to stalled and not to new, is this possible?

Thanks

MFG

Torsten Brumm

http://www.torsten-brumm.de

2

Torsten;
Why don’t you create a queue->scrip
on Create
$self->TicketObj->SetStatus (‘stalled’)

?? You got me wondering why this is not possible?
Roy

Torsten Brumm wrote: