Okie...I must be dumb

Hi guys,
I just got rt to install, using a mysql db.
I’ve got a cookies enabled browser pointing to the
rt link. I’ve gotten as far as to the rt logon
page (yay!), … but it won’t allow me to logon.
I’ve tried root, the rtuser I thought I created at
installation, random stuff, mysql-user table
entries…all to no avail. When I did a select *
from the rtusers db, I didn’t see any rtuser line.
My question…is this a known problem/gotcha that
I just ran in to…or do I have to reinstall and
hope it goes away and I can logon?

Micah

Hi,

The install doc http://fsck.com/rtfm/article.html?id=2 says that by
default the root (that’s rt’s “admin” user) password is “password”.

So if you haven’t changed the password with the command-line
rtadmin tool, you should login with username root password
"password" (no quotes).

Yan.---- On 9 Apr 2002, at 23:52, Micah Wyenn wrote: ----

This is a multi-part message in MIME format.

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Hi guys,
I just got rt to install, using a mysql db.
I’ve got a cookies enabled browser pointing to the
rt link. I’ve gotten as far as to the rt logon
page (yay!), … but it won’t allow me to logon.
I’ve tried root, the rtuser I thought I created at
installation, random stuff, mysql-user table
entries…all to no avail. When I did a select *
from the rtusers db, I didn’t see any rtuser line.
My question…is this a known problem/gotcha that
I just ran in to…or do I have to reinstall and
hope it goes away and I can logon?

Micah

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Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

Hi = guys,=20
    I=20 just got rt to install, using a mysql db.  I've got a cookies = enabled=20 browser pointing to the rt link.  I've gotten as far as to the rt = logon=20 page (yay!), ... but it won't allow me to logon.  I've tried root, = the=20 rtuser I thought I created at installation, random stuff, mysql-user = table=20 entries...all to no avail.  When I did a select * from the rtusers = db, I=20 didn't see any rtuser line.  My question...is this a known = problem/gotcha=20 that I just ran in to...or do I have to reinstall and hope it goes away = and I=20 can logon?
 
Micah

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Yan Fitterer
IT Manager, Royal Academy of Music
E-mail : y.fitterer@ram.ac.uk
Marylebone Rd, London, NW1 5HT
Phone (+44) 20 7873 7365 Fax (+44) 20 7873 7364