Number of Tickets to display on Home Page

RT Developers
1

Is there a way to set the number of tickets to display on the user’s
homepage under “10 Highest Priority Tickets I Own” and “10 highest priority
tickets I requested” ? It defaults to show only 10 tickets, but I’d like to
be able to bump that if possible. When I look at /html/Elements/MyTickets ,
I think it has something to do with one of these lines:

<& /Elements/TitleBoxStart, title => loc("[_1] highest priority tickets I
own…", $rows), bodyclass=> ‘’ &>

$MyTickets->RowsPerPage($rows);

However, I can’t tell where either [_1] or $rows is coming from. Any hints
would be greatly appreciated. I hope not to have to hard-code these values
in this file, by the way.

-Mark

2

Is there a way to set the number of tickets to display on the
user’s homepage under “10 Highest Priority Tickets I Own” and “10
highest priority tickets I requested” ? It defaults to show only 10
tickets, but I’d like to be able to bump that if possible. When I
look at /html/Elements/MyTickets , I think it has something to do
with one of these lines:

If you look farther down in the files, you’ll see the config
variables MyRequestsLength and MyTicketsLength.

–dave
Code Monkey, Best Practical Solutions
David Glasser | glasser@bestpractical.com