I’ve got a pretty new install of RT2 running, and I’m starting to tweak
the Scrips a bit further.
At the moment I have two OnCreate’s - one for AutoreplyToRequestors, and
one for NotifyAdminCcs. What I’m trying to do is add a third which will
also send a template to NotifyOtherRecipients (CC and BCCs), but after
adding the Scrip (verifying its applied to the right queue) and creating
a test ticket from the web interface - its still only sending OnCreate
mails to the first two Scrips, but not the new one.
Have I missed any permissions anywhere? I’m lost now, so any help