I want to notify my queue watchers when a ticket is moved to another
queue, so I installed the OnQueueChange ScripCondition from contrib and
created a global scrip:
OnQueueChange NotifyAdminCcsAsComment with template Transaction
It works fine, but of course, only the AdminCcs of the new queue get
notified as the scrip runs after the change. Is there any way to notify
the AdminCcs of the old queue as well?
Sebastian
Sebastian Flothow
sebastian@flothow.de
Because it reverses the logical flow of conversation.
Why is top posting frowned upon?