Hi All,
I’m running rt 3.0.11 on linux, with perl 5.8.3, mySQL and apache with mod_perl.
Please, I’m still very new to RT and Linux and I need to achieve this goal. I want certain group members to be sent notification emails based on the selection made from a custom field (select one value). However, I have NotifyGroup.pm module but I don’t know how to call it from my custom action cleanupcode. Then secondly, can I just copy NotifyGroup.pm directly to
I know some people must have done this. Please, any assistance would be appreciated.
For the Scrip, I have this:
Condition: On Create
Action: (User defined)…which is what i’m working on.
Template:Global template(Transaction)
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