NotifyGroup on custom field value change

RT Users
1

Please I’m running rt 3.2.2 on redhat linux 8.0 with mod_perl 1 on apache 1.3.3, perl 5.8.3 and mysql 4.1.9. Please i need to write a custom action code that send’s email to a particular group if the custom field selected is “east”. I was thinking I should be able to use ruslan’s module but I don’t know how to go about this. Please, any help would be greatly appreciated.

if (($self->TransactionObj->Type eq “CustomField”) and ($self->TransactionObj->NewValue eq “East”)) {
****send email to groupA
return(1);
} else {
return(undef);
}

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2

Oluwatomisin Ilori wrote:

Please I’m running rt 3.2.2 on redhat linux 8.0 with mod_perl 1 on
apache 1.3.3, perl 5.8.3 and mysql 4.1.9. Please i need to write a
custom action code that send’s email to a particular group if the custom
field selected is “east”. I was thinking I should be able to use
ruslan’s module but I don’t know how to go about this. Please, any help
would be greatly appreciated.
Did you run rt-notify-group-admin script???
Did you read RT-Action-NotifyGroup docs???
README - metacpan.org

if (($self->TransactionObj->Type eq “CustomField”) and
($self->TransactionObj->NewValue eq “East”)) {
****send email to groupA
return(1);
} else {
return(undef);
}
Use this code as custom condition.

3

Yes, I just saw the rt-notify-group-admin script in sbin folder but can I run it from rt-crontool ? thanks.

Please I’m running rt 3.2.2 on redhat linux 8.0 with mod_perl 1 on
apache 1.3.3, perl 5.8.3 and mysql 4.1.9. Please i need to write a
custom action code that send’s email to a particular group if the custom
field selected is “east”. I was thinking I should be able to use
ruslan’s module but I don’t know how to go about this. Please, any help
would be greatly appreciated.
Did you run rt-notify-group-admin script???
Did you read RT-Action-NotifyGroup docs???
README - metacpan.org

if (($self->TransactionObj->Type eq “CustomField”) and
($self->TransactionObj->NewValue eq “East”)) {
****send email to groupA
return(1);
} else {
return(undef);
}
Use this code as custom condition.

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*

  • all new features - even more fun!** *

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